Functional BA

Functional Business Analyst | Insurance Technology & Specialty Underwriting | Commercial Lines | London Hybrid

📌 Insurance domain experience with a strong understanding of commercial quote-and-bind workflows and delegated authority economics is essential (commercial/specialty lines required for senior-level banding).

💷 £70,000 – £85,000 (Permanent) + 15%–20% performance bonus, 5% pension match, private healthcare, and 28 days annual leave.

🏠 Hybrid working in the City of London (1 day per week in the EC4/EC3 office with up to 15% regional travel).

👥 Functional Digital & Technology practice acting as the primary bridge between specialist underwriters and internal engineering teams.

🏢 High-growth specialty underwriting and insurance technology platform launching and scaling specialist commercial underwriting businesses.

💻 Policy Administration Systems (PAS), Agile (Scrum, Kanban, SAFe), SQL, Jira, Azure DevOps, API Integrations.

An ambitious, group-backed specialty insurance technology platform is scaling its UK and European digital team to support rapid portfolio expansion across commercial lines. You will lead requirements discovery and product definition for incoming underwriting teams, translating complex quote-and-bind workflows into scalable digital solutions.

This is a Permanent opportunity designed for long-term career progression.

As the successful candidate, you will:

• Workshop Facilitation & Discovery: Lead interactive discovery workshops with commercial underwriters to unpack complex risk appetite, rating logic, and operational workflows.
• Requirements & User Story Definition: Translate intricate underwriting and commercial requests into clear, deliverable user stories and acceptance criteria for development and QA teams.
• End-to-End SDLC & Impact Analysis: Conduct thorough business and technical impact assessments to guide platform changes smoothly from initial design through UAT and release.
• Stakeholder & Product Ownership: Act as the trusted digital partner for specialist underwriting teams, managing feature prioritisation, pain points, and value proposition shaping.

Candidate Requirements

Required

• Insurance Domain Expertise: Direct experience within commercial or specialty insurance, including detailed knowledge of quote-and-bind mechanics and how delegated authority underwriting businesses generate revenue.
• Functional & Agile Delivery: Proven track record running stakeholder workshops, managing backlogs, and delivering user stories within Agile frameworks such as Scrum, Kanban, or SAFe.
• System & Platform Mechanics: Working familiarity with Policy Administration Systems (PAS), rating engines, and how third-party integrations connect across the policy lifecycle.
• Environment & Problem-Solving Fit: High aptitude for navigating ambiguity in fast-paced, lean environments such as InsurTechs, software vendors, or small consultancies.
• Eligibility & Availability: Full right to work in the UK with ability to commute to the City of London weekly and start within a standard 1 to 3-month notice period.

Nice to Have / Ideal

• Analytical & STEM Background: A degree in Mathematics, Engineering, Computer Science, or a related quantitative discipline that supports structured logical problem-solving.
• Technical Data & AI Tooling: Hands-on familiarity with SQL data querying, API data mapping, or modern AI-assisted workflow automation tools.

This is an exceptional opportunity to deliver business-critical underwriting platforms for a fast-scaling specialty insurance business.